Shipping Policy

At Gigi Tools, we are committed to delivering our precision instruments to professionals worldwide as quickly and affordably as possible. Our global logistics network ensures your tools arrive in peak condition, ready for your craft.

1. Delivery Destinations

We currently provide reliable shipping to the following countries and regions:

• North America: United States, Canada
• Europe: United Kingdom and most European countries
• Oceania: Australia
• Middle East: Saudi Arabia
• Asia: Thailand, Indonesia, and Malaysia

2. Shipping Rates

We believe in fair and transparent pricing. Our shipping costs are highly competitive and are calculated dynamically at checkout based on:

• Your Location: Where in the world we are sending your tools.
• Order Total: The size and value of your shipment.

✨ Free Shipping Offer: We offer FREE Worldwide Shipping on all orders over $599. The discount is automatically applied to your cart once you reach the threshold.

3. Delivery Times

We know that time is money in the beauty industry.

• Standard Orders: Most orders are processed and delivered within 4 to 8 working days.
• Bulk & Custom Orders: Orders involving large quantities or private labeling take slightly longer. This is because we perform fresh manufacturing for bulk requests to ensure every single instrument meets our highest quality standards before it leaves our facility.

4. Tracking Your Order

Once your order is dispatched, you will receive a confirmation email containing your tracking number. You can monitor your shipment’s progress as it makes its way from our hands to yours.

5. Customs, Duties, and Taxes

For international orders, please note that your shipment may be subject to import duties or taxes once it reaches your country. These charges are determined by your local customs office and are the responsibility of the recipient.

6. Address Accuracy

To ensure a 4-to-8 day delivery window, please ensure your shipping address and phone number are entered correctly at checkout. We cannot be held responsible for delays caused by incorrect address information.