CCPA

CCPA Compliance Statement (California)

Gigi Tools is committed to transparency and the protection of our customers’ personal information. In accordance with the California Consumer Privacy Act (CCPA), this statement describes the rights of California residents and how we handle their personal data.

1. Information We Collect

In the past 12 months, Gigi Tools has collected the following categories of personal information for the purpose of fulfilling orders and improving our service:

  • Identifiers: Name, shipping address, email address, IP address, and phone number.
  • Commercial Information: Records of products purchased and browsing history on our site.
  • Internet/Network Activity: Interaction with our website, including cookie data used for currency localization and site security.
  • Geolocation Data: Used to automatically display the correct currency and shipping rates for your region.

2. We Do Not Sell Your Information

Under the CCPA, “selling” personal information means sharing it with a third party for monetary or other valuable consideration. Gigi Tools does not sell, rent, or lease your personal information to third parties under any circumstances. We only share data with service providers (such as shipping carriers and payment processors) necessary to complete your transaction.

3. Your Rights Under CCPA

If you are a resident of California, you have the following rights:

  • Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You can request that we delete the personal information we have collected from you (subject to certain legal exceptions, such as tax and order record-keeping).
  • Right to Opt-Out: While we do not sell data, you have the right to opt-out of any future sale should our policy ever change.
  • Right to Non-Discrimination: We will never deny you service, change your prices, or provide a different level of quality because you chose to exercise your privacy rights.

4. How to Exercise Your Rights

California residents may submit a request to exercise their rights by contacting us through:

  • WhatsApp Support: Send us a message requesting a data summary or deletion.
  • Live Chat: Speak with our support team directly on the website.
  • Email: Reach out via the provided email support@gigi-tools.com

To protect your privacy, we will verify your identity (usually by confirming your email address or order history) before fulfilling any request.

5. Authorized Agents

You may designate an authorized agent to make a request on your behalf. We will require written proof of the agent’s permission and will verify your identity directly before processing the request.